Our Commitment to Privacy
Street Smart Business School (“SSBS,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This policy applies to our website, digital courses, communities, memberships, launch programs, consulting, coaching, implementation services, forms, communications, and related online services.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please discontinue use of the applicable website or service.
1. Scope of This Privacy Policy
This Privacy Policy applies when you:
- Visit SSBSPhD.com or an SSBS landing page;
- Register for Street Smart Business School;
- Join an SSBS community, course, or membership;
- Enroll in Launch Academy, Launch Accelerator, or a Done-With-You program;
- Purchase a digital product, consulting service, training program, or implementation service;
- Complete a form, assessment, survey, application, or questionnaire;
- Book an appointment or attend an online meeting;
- Contact us by telephone, text message, email, website chat, social media, or another communication channel;
- Participate in a promotion, webinar, livestream, event, or community discussion; or
- Otherwise interact with Street Smart Business School.
This policy does not control the independent privacy practices of third-party websites, platforms, software providers, payment processors, or affiliate partners.
2. Information We Collect
The information we collect depends on how you interact with us. It may include the following categories.
| Category | Examples |
|---|---|
| Contact Information | Name, email address, telephone number, mailing address, company name, job title, and social-media information. |
| Account and Membership Information | Username, password, profile information, course progress, membership level, community posts, comments, uploaded files, and support history. |
| Business Information | Business name, industry, website, services, customers, goals, revenue objectives, software systems, marketing needs, operational challenges, and information submitted through business assessments. |
| Transaction Information | Products or services purchased, transaction date, price, payment status, billing address, refund history, subscription status, invoices, and payment-related identifiers. |
| Communications | Emails, text messages, call records, voicemail, appointment notes, chat messages, support requests, survey responses, and correspondence with us. |
| Internet and Device Information | IP address, browser type, operating system, device type, referring URL, pages viewed, links clicked, approximate location, session information, and website activity. |
| Marketing Information | Email engagement, campaign source, advertisement interactions, referral source, form submissions, preferences, and communication opt-in or opt-out status. |
| Audio, Video, and Meeting Information | Recorded calls, online meetings, training sessions, webinars, testimonials, uploaded recordings, and AI-agent interactions, where notice or consent is provided as required. |
| Content You Submit | Documents, logos, photographs, scripts, prompts, business materials, comments, community posts, questions, assignments, and implementation assets. |
We ask that you do not submit Social Security numbers, full financial-account credentials, medical records, or other highly sensitive information unless we specifically request it through a secure and appropriate process.
3. Sources of Personal Information
We may collect information:
- Directly from you when you complete a form, create an account, enroll, purchase, communicate, or submit content;
- Automatically through cookies, pixels, analytics tools, server logs, and similar technology;
- From payment processors and financial service providers regarding transaction status;
- From marketing, advertising, referral, or affiliate platforms;
- From social networks when you interact with our pages or content;
- From service providers that help us operate our website, CRM, community, memberships, communications, or customer support;
- From publicly available sources; and
- From business partners, referral sources, or individuals who provide your information with lawful authority.
4. How We Use Personal Information
We may use personal information to:
- Provide, operate, maintain, and improve our website and services;
- Create and administer accounts, memberships, courses, communities, and learning progress;
- Process registrations, purchases, subscriptions, applications, and service requests;
- Provide consulting, coaching, training, technical support, and implementation services;
- Schedule appointments, meetings, webinars, and live sessions;
- Personalize lessons, recommendations, communications, and customer experiences;
- Respond to questions, support requests, complaints, and feedback;
- Send administrative notices, receipts, invoices, confirmations, reminders, and service updates;
- Send marketing messages where permitted and honor opt-out requests;
- Operate CRM systems, workflows, AI assistants, chat services, and automated follow-up;
- Analyze website usage, course engagement, advertising performance, and business results;
- Prevent fraud, abuse, security incidents, unauthorized access, and violations of our terms;
- Maintain records, enforce agreements, resolve disputes, and protect legal rights;
- Comply with applicable law, regulation, tax, accounting, and lawful governmental requests; and
- Carry out other purposes disclosed when information is collected.
5. Payments and Financial Information
Payments may be processed by third-party payment processors such as Stripe or another authorized provider. We generally do not receive or store your complete payment card number, card security code, or full bank-account credentials. Payment processors may collect and process that information under their own privacy policies and legal obligations.
We may receive limited payment information such as your name, billing address, transaction amount, payment status, payment method type, processor-generated customer ID, subscription status, and the last digits of a payment method.
Payment information may be used to complete purchases, issue receipts, manage subscriptions, process refunds, prevent fraud, maintain accounting records, and resolve billing questions.
6. Email, Text Messages, Telephone Calls, and AI Communications
When you provide an email address or telephone number, we may use it to send information related to your inquiry, account, purchase, appointment, membership, program, support request, or relationship with us.
Where permitted by law and based on the consent you provide, we may also send educational, promotional, or marketing communications by email, SMS, telephone, AI voice agent, voicemail, or similar technology.
- You may unsubscribe from marketing emails by using the unsubscribe link in the message.
- You may opt out of marketing text messages by replying STOP.
- You may request help regarding text messages by replying HELP.
- Message frequency may vary.
- Standard message and data rates may apply.
- Consent to receive marketing text messages is not a condition of purchasing a product or service.
We may continue sending non-promotional communications that are reasonably necessary to administer your account, transaction, membership, appointment, or requested service.
Calls, meetings, chats, or AI interactions may be recorded or monitored for quality, training, security, customer service, or documentation where notice or consent is provided as required by applicable law.
7. Cookies, Analytics, Pixels, and Tracking Technologies
We and our service providers may use cookies, pixels, tags, scripts, local storage, analytics tools, and similar technologies to:
- Keep the website functioning;
- Remember preferences and login sessions;
- Understand website traffic and visitor behavior;
- Measure course, form, funnel, and campaign performance;
- Attribute registrations or purchases to marketing sources;
- Improve content, usability, and security; and
- Deliver or measure advertising where permitted.
You may be able to control cookies through your browser settings. Blocking cookies may affect website functions, saved preferences, forms, membership access, or other features.
Some browsers or devices support privacy signals such as Global Privacy Control. Where legally required and technically supported, we will endeavor to treat a recognized signal as a request to opt out of applicable sale, sharing, or targeted advertising.
8. How We Disclose or Share Information
We may disclose personal information to the following categories of recipients.
Service Providers
We may use service providers for website hosting, customer relationship management, communities, memberships, course delivery, payment processing, appointment scheduling, email, telephone, SMS, AI voice, chat, analytics, advertising, cloud storage, accounting, security, technical support, and related business functions.
Professional Advisers
We may disclose information to attorneys, accountants, insurers, auditors, consultants, and other professional advisers when reasonably necessary.
Business Partners and Contractors
Information may be shared with contractors, instructors, implementation specialists, referral partners, or collaborators who need it to provide an authorized service.
Legal and Safety Purposes
We may disclose information when we believe disclosure is required by law, court order, subpoena, legal process, or governmental request, or when reasonably necessary to protect rights, property, security, customers, users, or the public.
Business Transfers
Information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction.
With Your Direction or Consent
We may disclose information when you request, authorize, or consent to the disclosure.
9. Sale, Sharing, and Targeted Advertising
Street Smart Business School does not sell personal information for direct monetary payment.
We may use analytics, advertising, attribution, or marketing technologies that disclose online identifiers, device information, or website activity to third parties. Certain privacy laws may define some of these activities as “selling,” “sharing,” or processing for targeted advertising even when no money is exchanged.
Where applicable law gives you the right to opt out, you may submit a request using the contact methods in the “Your Privacy Rights” and “Contact Us” sections below.
We do not knowingly sell or share the personal information of individuals under 16 years of age.
10. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide requested products and services;
- Maintain accounts, memberships, course records, and customer relationships;
- Complete transactions and maintain financial, tax, and accounting records;
- Honor communication preferences;
- Resolve disputes and enforce agreements;
- Prevent fraud and maintain security; and
- Comply with applicable legal obligations.
Retention periods vary depending on the type of information, the purpose for which it was collected, contractual obligations, legal requirements, and business needs. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.
11. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, storage system, email, text message, payment process, or electronic communication can be guaranteed to be completely secure. You provide information and use online services at your own risk.
You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you suspect unauthorized access to your account.
12. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to request that we:
- Confirm whether we process your personal information;
- Provide access to personal information we maintain about you;
- Correct inaccurate personal information;
- Delete certain personal information;
- Provide a portable copy of certain information;
- Restrict or object to certain processing;
- Opt you out of targeted advertising, sale, or sharing where applicable;
- Withdraw consent where processing is based on consent; and
- Appeal a decision regarding a privacy request where applicable.
These rights are not absolute. We may deny or limit a request where permitted by law, including when information is needed to complete a transaction, maintain records, prevent fraud, protect legal rights, comply with law, or preserve security.
To protect your information, we may take reasonable steps to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
13. U.S. State Privacy Rights
Residents of California, Colorado, Connecticut, Delaware, Iowa, Indiana, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, and other states with comprehensive privacy laws may have additional rights, subject to each law’s applicability, definitions, exceptions, and effective dates.
California Residents
Subject to the California Consumer Privacy Act, as amended, eligible California residents may have rights to know, access, correct, delete, and receive information about certain disclosures, and to opt out of sale or sharing. California residents may also have the right to limit certain uses of sensitive personal information.
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about individuals.
Nevada Residents
Eligible Nevada residents may submit a verified request to opt out of certain sales of covered information as defined by Nevada law. We do not currently sell covered information for monetary consideration as that term is commonly defined under Nevada law.
Appeals
If applicable law grants a right to appeal and we deny your request, you may appeal by contacting us using the methods below and clearly stating that your communication is a “Privacy Request Appeal.”
14. International Visitors
Street Smart Business School is based in the United States. If you access our services from another country, your information may be transferred to, stored in, and processed in the United States or other locations where our service providers operate.
Privacy and data-protection laws in those locations may differ from the laws in your country. Where required, we will rely on an appropriate legal basis for processing, such as performance of a contract, consent, compliance with law, or legitimate business interests.
Individuals in certain jurisdictions may have rights to access, correct, erase, restrict, object, withdraw consent, or receive a copy of personal information, and may have the right to lodge a complaint with a local supervisory authority.
15. Children’s Privacy
Our website, business programs, products, memberships, and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you believe a child under 13 has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
Individuals under the age of majority in their jurisdiction should use paid services only with the involvement and permission of a parent or legal guardian.
16. Third-Party Websites, Affiliate Links, and Embedded Services
Our website may contain links to third-party websites, software platforms, affiliate offers, referral programs, payment processors, videos, forms, calendars, social networks, or embedded services.
When you follow a third-party link or interact with an embedded service, that third party may independently collect information. Its collection and use are governed by its own terms and privacy policy, not this Privacy Policy.
Some links may be affiliate or referral links. Street Smart Business School may receive compensation when an eligible person purchases or enrolls through such a link. Affiliate compensation does not give us control over the third party’s privacy practices.
We encourage you to review the privacy policies and terms of third-party services before providing information or completing a transaction.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, legal requirements, or business operations.
When we update the policy, we will revise the “Effective and last updated” date near the top of this page. Material changes may also be communicated through the website, account, community, email, or another reasonable method.
Your continued use of our services after an updated policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by law.
18. Contact Us and Submit a Privacy Request
To ask a privacy question, exercise an applicable privacy right, appeal a privacy decision, or report a concern, contact Street Smart Business School using the information below.
304 South Jones Blvd
Las Vegas, NV 89107
United States
Please identify your request as a “Privacy Request” and include enough information for us to understand the request and reasonably verify your identity. Do not send payment-card numbers, passwords, Social Security numbers, or other highly sensitive information by ordinary email, text message, or voicemail.